Return rules and shipping
If you regret your purchase, you can switch to another product, or get your money back, as desired, within 14 days. Remember that the products must not be opened and that they must be sent properly packed.
If you have a complaint on a product, we must ask for a picture and an email explaining the problem and you should please contact within 30 days. We are always helpful with either swapping the product for a new one or offering money back :-)
Free shipping on purchases over 500 DKK (only in Denmark)
- GLS Package Shop: 39 DKK
- GLS HOME SIVAL: 49 DKK
- Europe Zone 1: 99 DKK
- Europe Zone 2: 149 DDK
- Denmark: 1-3 business days, depending on the choice of postal service
- Europe: 2-7 business days.
You will receive an e-mail with message when your package has been shipped
All shipping packages and package fills are made of 100% recycling/reusable material or FSC approved material
Note: We reserve the right to change shipping prices according to the prices of the postal delivery service